Payment Policy
Payment Policy
Effective Date: May 6, 2026
Pitmaster Society provides secure payment processing and multiple payment options for eligible customers purchasing through pitmastersociety.com.
Pitmaster Society is operated by USA Grills Direct LLC, a Wyoming limited liability company.
ACCEPTED PAYMENT METHODS
We currently accept the following payment methods:
- Visa
- Mastercard
- American Express
- Discover
- PayPal
- Amazon Pay
- Apple Pay (on supported devices)
- Google Pay (on supported devices)
- Shop Pay
- Affirm Financing (subject to eligibility and approval)
Available payment methods may vary depending on customer location, device compatibility, and checkout eligibility.
AFFIRM FINANCING
Eligible customers may choose Affirm financing at checkout to split purchases into installment payments.
Financing options, approval decisions, repayment schedules, and payment terms are determined directly by Affirm.
Affirm financing is subject to eligibility and approval.
PAYMENT SECURITY
All transactions are processed securely through Shopify Payments and trusted third-party payment providers.
We use industry-standard encryption and security measures designed to help protect personal and payment information during checkout and payment processing.
Pitmaster Society does not store full payment card information directly on our servers.
ORDER CONFIRMATION
Once payment has been successfully processed, customers will receive an order confirmation email containing:
- Order details
- Payment summary
- Shipping confirmation once the order has shipped
PAYMENT TERMS
- Full payment is required at checkout unless an approved financing option is selected
- Orders will not be processed until payment authorization has been successfully completed
- Financing and installment payments are subject to the terms and conditions of the respective payment provider
CURRENCY
All prices displayed on pitmastersociety.com are listed and processed in United States Dollars (USD).
SALES TAX
Applicable sales tax may be charged based on the shipping destination and applicable state or local tax regulations.
FRAUD PREVENTION & ORDER VERIFICATION
To help protect customers and prevent unauthorized transactions, we reserve the right to:
- Review or verify orders flagged for potential fraud or unauthorized activity
- Request additional verification information where necessary
- Hold or cancel orders that cannot be successfully verified
PAYMENT ISSUES
If you experience any issues during checkout or payment processing, please contact our customer support team.
CONTACT INFORMATION
Pitmaster Society
Operated by USA Grills Direct LLC, a Wyoming limited liability company
📞 +1 (737) 210-1586
📧 support@pitmastersociety.com
Mailing Address
1032 E Brandon Blvd #7927
Brandon, FL 33511
United States
Customer Support Hours
Monday – Friday
9:00 AM – 5:00 PM Eastern Time
Please note: This address is used for mailing and business correspondence purposes only. Pitmaster Society operates exclusively online and does not maintain a public retail showroom or storefront.