CA Privacy Rights

California Privacy Rights Policy

Effective Date: May 6, 2026

1. Introduction

Pitmaster Society, operated by USA Grills Direct LLC, a Wyoming limited liability company (“Pitmaster Society,” “Company,” “we,” “our,” or “us”), respects your privacy and is committed to protecting your personal information.

This California Privacy Rights Policy is intended for California residents and explains your rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), including how we collect, use, disclose, and safeguard personal information.

This policy supplements our general Privacy Policy and applies solely to individuals residing in the State of California.

2. Categories of Personal Information We Collect

We may collect the following categories of personal information:

Identifiers

Examples include:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • IP address

Commercial Information

Examples include:

  • Products purchased
  • Transaction history
  • Order details
  • Customer support interactions

Internet or Network Activity

Examples include:

  • Browsing behavior
  • Device information
  • Interactions with our website, advertisements, and emails

Geolocation Data

Approximate geographic location derived from IP address or device data.

Payment Information

Payment details processed securely through third-party payment providers. We do not store full payment card information directly on our servers.

Customer Communications

Information voluntarily provided through customer service inquiries, reviews, support requests, or communications with us.

3. Sources of Personal Information

We may collect personal information from:

  • Direct interactions with customers
  • Website activity and analytics tools
  • Advertising and marketing partners
  • Payment processors and fraud prevention providers
  • Shipping and logistics providers

4. How We Use Personal Information

We may use personal information for business and commercial purposes including:

  • Processing and fulfilling orders
  • Providing customer support
  • Managing transactions and payments
  • Sending service-related communications
  • Improving website performance and customer experience
  • Fraud prevention and website security
  • Marketing and advertising activities
  • Legal compliance and dispute resolution

5. Disclosure of Personal Information

We may disclose personal information to trusted third parties including:

Service Providers

Companies that assist with:

  • Payment processing
  • Shipping and fulfillment
  • Website hosting
  • Customer support
  • Analytics and marketing
  • Fraud detection and prevention

Advertising and Analytics Partners

We may use third-party advertising and analytics technologies to help measure advertising effectiveness and improve user experience.

Legal and Regulatory Authorities

Where required by law, subpoena, court order, or to protect our legal rights, customers, or business operations.

6. Your California Privacy Rights

California residents may have the following rights under applicable law:

Right to Know

You may request information regarding:

  • Categories of personal information collected
  • Sources of information
  • Business purposes for collection or disclosure
  • Categories of third parties receiving information

Right to Access

You may request a copy of the personal information we maintain about you.

Right to Delete

You may request deletion of personal information, subject to legal and operational exceptions.

Right to Correct

You may request correction of inaccurate personal information.

Right to Opt-Out

You may request that we do not sell or share personal information as defined under California law.

Right to Non-Discrimination

We will not discriminate against you for exercising your privacy rights.

7. Sale or Sharing of Personal Information

Pitmaster Society does not sell personal information in the traditional sense. However, certain advertising or analytics activities may be considered “sharing” under California law.

California residents may exercise applicable opt-out rights by contacting us using the information provided below.

8. Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Fulfill business and operational purposes
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements and policies

9. Data Security

We implement commercially reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, misuse, or loss.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

10. Minors’ Privacy

Our website and services are not directed toward individuals under 16 years of age. We do not knowingly sell or share personal information of minors under 16 years old.

11. Changes to This Policy

We may update this California Privacy Rights Policy periodically to reflect operational, legal, or regulatory changes. Updated versions will be posted on this page with a revised Effective Date.

12. Contact Information

To exercise your California privacy rights or submit a privacy-related request, please contact:

Pitmaster Society

Operated by USA Grills Direct LLC, a Wyoming limited liability company

Customer Support

Mailing Address

USA Grills Direct LLC
1032 E Brandon Blvd #7927
Brandon, FL 33511
United States

Customer Support Hours

Monday – Friday
9:00 AM – 5:00 PM Eastern Time

Please note: This mailing address is used for business correspondence purposes only. Pitmaster Society operates exclusively online and does not maintain a public retail showroom or storefront.

For additional information regarding our general privacy practices, please review our Privacy Policy.